The Whistleblower Channel is a safe and confidential space through which a person can report violations within article 2 of Law No. 93/2021 of December 20 (only available in Portuguese).
In the context of the Whistleblower Channel, violations are acts or omissions arising in the areas of:
Whistleblowing may relate to violations that have been committed, are being committed or which can reasonably be expected to be committed, as well as attempts to conceal such violations.
The whistleblower must act in good faith and have a solid basis, at the time of reporting, to believe that the information is true.
To benefit from the protection conferred by the General Whistleblower Protection Directive approved by Law No. 93/2021 of December 20 (only available in Portuguese), the whistleblower must comply with the precedence regime provided in Article 7 of this law. Therefore, as the company provides an internal whistleblower channel, any whistleblowing must always be submitted through the respective means. Furthermore, external whistleblowing shall only be admissible when the requirements of paragraph 2, of the mentioned article, are observed.
Whistleblowing is registered on its own platform to ensure:
The entire whistleblowing management system is based on technical and organizational measures aimed at the protection of data and other information. Namely, the integrity of the persons providing the information and the persons concerned in the whistleblowing.
The retention of information is ensured for a period of 5 year. Additionally, regardless of this period, information is retained during the pending judicial or administrative proceedings relating to the whistleblowing.
Access to the Whistleblower Channel platform is only available for duly authorized persons.
Confidentiality, anonymity, and transparency are the pillars of Critical Manufacturing’s Whistleblower Channel. Therefore, in the process of confidentiality and anonymity, whistleblowing must follow the process that was designed for this purpose.